> For the complete documentation index, see [llms.txt](https://docs-cn.filswan.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-cn.filswan.com/swan-provider/chang-jian-wen-ti/9.-storage-provider-zhuang-tai-xian-shi-offline-li-xian.md).

# 9. Storage Provider 状态显示“Offline/离线”

如果您的存储提供商ID状态显示“Offline/离线”（如下图）

<figure><img src="https://462127002-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fge3NMJs0WFB5ALcsdmfX%2Fuploads%2FeTsnpRjFyUlsLNR1km4K%2Fimage.png?alt=media&amp;token=f5037c46-eabd-497b-9de6-a002bf50525f" alt=""><figcaption></figcaption></figure>

请检查您的Storage Provider连通性，参考此处👇

{% content-ref url="/pages/pswmU7jEOiRu8nlKs2qO" %}
[2. 如何检查您的 Storage Provider 连通性/稳定性](/swan-provider/chang-jian-wen-ti/2.-ru-he-jian-cha-nin-de-storage-provider-lian-tong-xing-wen-ding-xing.md)
{% endcontent-ref %}

若结果显示“Storage provider is unreachable/存储提供商无法接通”（如下图）

<figure><img src="https://462127002-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fge3NMJs0WFB5ALcsdmfX%2Fuploads%2F3RH7M2sc5KsUiU24HTCu%2Fimage.png?alt=media&amp;token=76994527-4d97-4a5a-825e-df8895b21366" alt=""><figcaption></figcaption></figure>

请根据以下文档进行配置，配置完成后再次检查连通性。正常连通时，检查结果将显示红框内所列条目。

<figure><img src="https://462127002-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fge3NMJs0WFB5ALcsdmfX%2Fuploads%2FRSUANW5mlGFnBiqJ3lnM%2Fimage.png?alt=media&amp;token=53e7e734-c2de-4a26-9da3-c5c643c7ab9a" alt=""><figcaption></figcaption></figure>

如遇任何问题，请在 [FilSwan Discord](https://filswan.com/discord) 频道联系我们。