# 9. Storage Provider 状态显示“Offline/离线”

如果您的存储提供商ID状态显示“Offline/离线”（如下图）

<figure><img src="/files/aobzgjeSlNJZxl2fKIpj" alt=""><figcaption></figcaption></figure>

请检查您的Storage Provider连通性，参考此处👇

{% content-ref url="/pages/pswmU7jEOiRu8nlKs2qO" %}
[2. 如何检查您的 Storage Provider 连通性/稳定性](/swan-provider/chang-jian-wen-ti/2.-ru-he-jian-cha-nin-de-storage-provider-lian-tong-xing-wen-ding-xing.md)
{% endcontent-ref %}

若结果显示“Storage provider is unreachable/存储提供商无法接通”（如下图）

<figure><img src="/files/9Kytsu5lC8bP2CjLKAYw" alt=""><figcaption></figcaption></figure>

请根据以下文档进行配置，配置完成后再次检查连通性。正常连通时，检查结果将显示红框内所列条目。

<figure><img src="/files/G1IHuj6NjNKpcI6g196R" alt=""><figcaption></figcaption></figure>

如遇任何问题，请在 [FilSwan Discord](https://filswan.com/discord) 频道联系我们。


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